Special Area of Expertise:
Mediator and Relationship Management, Debugging & Problem Resolution
For both personal and business situations
EXPERIENCE
2009-Present
Founder/Editor/Publisher
Designed, created and maintain online magazine geared toward teaching the general public the health benefits of embracing a high-raw foods lifestyle.
Recruited and trained team of more than 20 top chefs, fitness professionals, health experts, restaurant critics, and columnists who contribute content to the magazine each month based upon an established theme.
Market and publicize the magazine to the general public utilizing a wide variety of online resources including multiple social networking sites, pay-per click advertising campaigns, search engine optimization, etc. to attract members.
Collect demographic data, maintain a member opt-in mailing list and produce a monthly newsletter sent out through email.
Conduct monthly audio interviews with minor celebrities. Edit and publish interviews. Review a wide variety of related products from manufacturers and suppliers, as well as books, restuarants, etc. and publish these reviews in both print and video formats.
Maintain all aspects of the site from design to technical support to memberships, content, graphics, etc. while ensuring the magazine is user friendly and cross platform compatible.
2005 - Present
Spiritual Coach and Psychic Counselor
Provide spiritual and life counseling and coaching to a wide variety of people residing on several different continents via live web-cam, instant messenger chat, and email consultations. Offer advice on all areas and aspects of life, ie; personal, romance, spirituality, finance, career, travel, relocation, relationships, etc.
Requires intuitive skills and the ability to gain the client’s trust and willingness to open up and share personal information and feelings.
1997 - Present
Website Designer and Webmaster
Designed my own business websites. Created all marketing, advertising and promotional materials.
Began creating and offering business website design to other business owners.
Requires great interpersonal and communication skills; both verbal and written. Also utilizes a vast array of computer, software, internet and other technical and organizational skills.
2000 - Present
Tracy's Designer Jewelry
Custom Jewelry Designer and Hand Selected Jewelry Retailer
Personal gifting, design and accessorizing service offering custom designed, as well as hand-selected pieces. I work with each person, individually, to craft or personally select, a collection of beautiful and unique accessories that tie together all of the pieces in their wardrobe.
2006 - 2008
President/Marketing & Sales Director
Responsible for all marketing, promotions, recruiting and training of sales representatives, billing and accounts receivable, client training on use and application of website content management software (CMS), as well as consulting on various website designs, features and layout. Responsible for writing a substantial portion of company website content.
2006 - 2007
Commercial Sales Rep
Responsible for a 10 state territory. Generated my own leads, developed customers who owned and/or operated coffee shops, grocery stores, bed and breakfast establishments, etc. for sale of handcrafted, chocolate-dipped biscotti and whole bean coffee products. Required excellent interpersonal communication skills, creative research and marketing techniques, use of multiple software programs including Microsoft Office Suite and unique customer tracking abilities for consistent follow up and closure throughout the entire sales cycle.
2004 - 2005
Customer Support Specialist
Took inbound calls, assisted with technical support issues, entered purchase information, kept in touch and built rapport with top level contact persons for primary accounts, increased sales by up-selling whenever possible, processed paperwork, including some for government agencies and contributions to universities and other educational institutions.
Effectively learned and utilized Oracle order entry and tracking system to assist in-the-field Account Managers and customers with sale and acquisition of test and measurement equipment. Many sales were in the six-figure range.
2003 - 2004
Assistant Property Manager
Supervised office staff of 10 plus maintenance team for 525 unit high rise apartment community.
Processed Notices To Vacate, Final Billing and Settlement Statements, delinquencies, evictions, tenant ledger reviews, rent collection, bank deposits, payroll, monthly charges, etc. Utilized company’s in-house property management software and website.
Assisted leasing staff with tours and leasing. Interfaced with potential, present, and past residents. Conducted staff meetings, created monthly staff duty schedule, provided motivation and support, as well as counsel, to staff members.
1998 - 2005
Eight Up, Inc.
Vice President of Sales and Marketing
Promoted new product sales for publishing industry software customers via fax, e-mail and telephone contact.
Conducted software installation and training of key tech personnel .
Successfully initiated sales to existing customers that resulted in significant increase in monthly profitability for company..
1997 - 2000
Brown Paper Coffee Company
President
Initiated research, development, and start up of multi-level marketing, mailorder gourmet coffee company.
Secured product vendors, created and implemented marketing program, designed all promotional & training materials, product labels, logo, website, etc. Did layout, food artistry and display work for product photography shoots.
Recruited and trained Sales Consultants in 5 states on operating their own home based business.
Managed and maintained all warehousing of product, shipping, quality control, accounts payable, accounts receivable, book keeping, credit card billing & merchant account, etc.
1997 - 1998
Panorama West Apartments
Assistant Property Manager/Manager
Managed apartment complex consisting of over 160 units.
Maintained staff of 5 to include Assistant Manager, Maintenance, and Housekeeping crews.
Dealt with security issues; including management of domestic violence and disturbance issues.
Required excellent interpersonal communication and organizational skills.
OTHER EXPERIENCE
In addition to the above listed jobs and positions I've held, I also have experience in the following areas -
2008
Published Author
2001 - 2003
Political Activism
Interviewed on more than 25 talk radio stations nationwide, appeared on national and local television, interviewed for multiple newspaper and magazine articles, spoke from stage to audiences of 10 to 10,000.
1996 - 1997
Professional Pastry Chef
Orem, Utah
1994 - 1996
Packaging & Shipping Team Leader ---> then ---> High Speed Video Tape Duplication Specialist
Provo, Utah
1993
Patina Artist
Orem, Utah
1991 - 1992
Marketing Director
Orem, Utah
1989
Produce Manager
Mt. Nebo Thriftway
Nephi, Utah
1986
Visual Merchandiser
1982 - 1983
Electronics Sales Rep
Sony Deutschland Gmbh
Giessen AAFES Post Exchange
Giessen, Germany
*I also have inside experience working with and building a network marketing team for more than 14 different mlm and direct sales companies, including but not limited to:
Amway, Nu Skin International, Rexall International, Mary Kay, Pampered Chef, At Home America, Isagenix, Xocai, AVON, Beachbody, Mia Bella, The Hemp Network, Park Lane Jewelry, Skinnybody.